Problem Letting Agent

tadgh_99

Thanks to all that offered advice.

Have done some further research into this and (apparently) a contract that doesn't have a cancellation clause is deemed to be unfair by the OFT (as per the consumer rights act).

As it happens, the tenants handed in their notice now. It has taken a lot of phone calls to the LA to get the outstanding rent. But apparently we are not the only ones affected by this bunch of clowns. Inventory clerks won't deal with them and a large number of landlords are actually taking the LA to court for non payment of rent.

Oh, and they've also been banned from using DPS (Deposit Protection Scheme) and have had to move all of their deposits over to an alternative scheme.

Personally I am in the midst of complaining to the property ombudsman about them (will also throw in the local trading standards for the unfair contract).

These guys have caused us so much stress that I feel it only fair to throw some back at them.