Talkmobile 1st bill vat added

wongduan

Hi
Just signed up with talkmobile for 24 months at £10 monthly but my first bill is £12, £10+£2 VAT.
When i signed up it didnt say anywhere about excluding vat , just £10.
I contacted talkmobile and she just gave me a link to why first bill was extra,pro rata etc, but if this is the case why say VAT?

littleboo

Because your normal bill would be £8.50 odd plus VAT ?

wongduan

Not sure.Just said £10, no breakdown of bill

iniltous

If they quote £10 a month, it should be inclusive of VAT (£8.33 + vat), it's more likely that your first bill is probably for more than a month , maybe 5 weeks, and the next bill will be £10, if someone at the company said it's £10 + vat and £12 is correct, they are breaking advertising rules