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Wrong lenses in new glasses
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LadyDee
Posts: 4,293 Forumite


I had my eyes tested in Specsavers and my prescription had changed slightly but I couldn't find any frames that I liked, so looked around and found some at Asda Opticians.
After a few days I realised that something just wasn't right, not only did I feel I was having to actually change my focus, I have experienced headaches, something I've never had before even when needing new glasses.
Went back to SS, who checked my new glasses against the prescription and they have said that the lenses are quite a bit stronger than the prescription.
I am going back to Asda today. I suppose I have to give them the opportunity to change the lenses?
After a few days I realised that something just wasn't right, not only did I feel I was having to actually change my focus, I have experienced headaches, something I've never had before even when needing new glasses.
Went back to SS, who checked my new glasses against the prescription and they have said that the lenses are quite a bit stronger than the prescription.
I am going back to Asda today. I suppose I have to give them the opportunity to change the lenses?
0
Comments
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It would be sensible, unless you want to keep the lenses you have.0
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theonlywayisup wrote: »It would be sensible, unless you want to keep the lenses you have.
Of course I do - I really want to walk around with wrong lenses and suffering headaches.
I'm sure you were attempting to be facetious, but in case you really didn't get the point of my question, I'll rephrase: "Am I obliged to give them the opportunity to change the lenses, or do I have the right to reject them and receive a refund"?0
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