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Cash plus Pre-Paid MasterCard problems.

If this is in the wrong section, I apologise.

I have the cash plus pre paid MasterCard. Trying to log in to check my wages have gone in and it says the members area is unavailable.

So I tried the automated service to check my balance and got a 'sorry we can't do that right now' or something along them lines.

Finally I tried to use the text service to check my balance and got a txt reply of 'sorry this service isn't currently available, please try later'

I have done all this between the hours of 12am and 2am in the morning.

Is this actually a cash plus problem or maintenance being carried out that happens regularly? I am panicking this is specifically me and they have closed my account or something:(

Comments

  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    At 8am I was able to log in online without problem, although I no longer use my Cashplus account since they began monthly charges for it early this year.

    Are you still having problems?
    Evolution, not revolution
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