We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

BT - How to claim back credit?

Hi, I'm currently very much in credit with BT and would like to claim some of the money back.

I'm sure you can do it through the automated service but can't seem to find the option, anyone know what it is or how else I can claim the credit back?

Thanks.
I would have used my own initiative if someone would have told me to!

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Wow, that's a great avatar - had me swatting the screen at first!

    You can amend your payment option online - why not take the 'whole bill direct debit' option and then e-mail them telling them you have done so and asking for any credit on your account to be refunded. You can re-send that e-mail as often as you want (they'll get the idea eventually).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.4K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.