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Wits end with passport office please advice xx
jlouise1234
Posts: 4 Newbie
Hello all thanks for reading,
I applied for my sons first passport back in May, he's 3 and has family abroad and one of them is unfortunately passing away so we booked a trip for beginning of August so she could meet him before she passed,
I filled in all the passport form correctly used check and send everything seemed fine.
6 weeks later no passport so I contact the passport office they've said they had written to the counter signer but the counter signer hadn't responded (she didn't get a letter) so they sent her another one she sent off the response on Monday first class but the passport office havnt received it! They said they will send her out another one but I'm travelling in two weeks there's no way it will be here in time!
Could it still turn up at the passport office do you think? She sent it Monday am I bring to over zealous to assume it would have arrived and been processed on the system already? Any advice would be appreciated as I'm panicking X thank you
I applied for my sons first passport back in May, he's 3 and has family abroad and one of them is unfortunately passing away so we booked a trip for beginning of August so she could meet him before she passed,
I filled in all the passport form correctly used check and send everything seemed fine.
6 weeks later no passport so I contact the passport office they've said they had written to the counter signer but the counter signer hadn't responded (she didn't get a letter) so they sent her another one she sent off the response on Monday first class but the passport office havnt received it! They said they will send her out another one but I'm travelling in two weeks there's no way it will be here in time!
Could it still turn up at the passport office do you think? She sent it Monday am I bring to over zealous to assume it would have arrived and been processed on the system already? Any advice would be appreciated as I'm panicking X thank you
0
Comments
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It shouldn't take that long to wait for a reply from the person who countersigned your application. If the passport office don't get a reply after 28 days you should have been sent a new form with a different countersignature. Try emailing their customer services for more information0
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Which website did you use?0
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