Help needed - compensation offered

hollow_crown

Hi all

I'm hoping someone can help me, although this may be in the wrong forum!

To give you some background information I have two defaults on my credit account, one from Lloyds and one from Halifax. These have been around since 2010/2011 when I knew little to nothing about credit reports and the effects they have.

I wrote a letter to them both saying that they failed to provide evidence for continued use of my data and today received two chequers with compensation of £100 each as well as a small amount taken off my default balance. In the letter, they have said 'we can see the procedure wasnt followed and therefore charges were allowed to accrue.'

The balance for both defaults are £3000 and £800.

What would your next steps be? I am keen to write back and not accepting the compensation, and instead asking for the full value to be compensated as it has had a detrimental effect on my credit history(unable to open bank accounts etc).

Does anyone have any advice on how to word a reply, or whether to just accept the compensation as is?

[Deleted User]

Are you saying that the debts are not yours? In which case you need to raise a dispute.

If your issue is around their not contacting you about the defaults, you won't get them written off, and their offer seems generous.

What exactly is the history here?

hollow_crown

Deleted_User wrote: »

Are you saying that the debts are not yours? In which case you need to raise a dispute.

If your issue is around their not contacting you about the defaults, you won't get them written off, and their offer seems generous.

What exactly is the history here?

The debts are mine.

In terms of this history, one was a student overdraft which had a limit of £3000. As soon as I left university I was being charged £2/day to keep the account open however soon found myself not being able to keep up with this. However, they state that the last transaction was on the 1st March 2012 which left the outstanding balance of £2,997.18 - within my overdraft limit.

The other was a simple bank account with an overdraft of £800 - and again the final transaction left me at £799.17, under my overdraft limit.

Can't seem to upload a picture of the letters otherwise I would

[Deleted User]

And what was the nature of your complaint?

DCFC79

Use a site like flickr or photobucket and post the link here, it might not be a full link as your still a newbie but that's fine.

hollow_crown

DCFC79 wrote: »

Use a site like flickr or photobucket and post the link here, it might not be a full link as your still a newbie but that's fine.

I posted it on another debt website and the pictures have uploaded, see the link here (remove the space between debt and free)

http://getoutofdebt free.org/forum/viewtopic.php?f=11&t=66462&p=471244#p471244

Body of text is the same as OP here. Keen to hear your thoughts

[Deleted User]

Take the compensation and run. You've done really well out of it.

hollow_crown

Ok thank you for your advice.

Any reason that you think that's the best course of action?

[Deleted User]

Because they have backdated the default, removed interest and fees to that date and issued compensation.