Help - FedEx threatening me over a disputed invoice

pappa_golf

as its fedex that have paid the duty not the OP , how can the OP claim it back , and even if he does who stands fedex handling charge?

HeavyT

Gavin83 wrote: »

I noticed you ignored the first poster on this topic but I'll ask as well. How much money we talking here?

Sorry, I missed that question. We're talking over £100 here as it was a valuable item. Obviously that's a lot of money but that isn't the main issue for me; I would have reacted in the same way and disputed the charge even if it was a much smaller amount as it's completely unfair.

wealdroam wrote: »

Are you sure that's how things work?

My understanding is that FedEx's responsibility is to pass the package to HMRC. HMRC then determine what duty and tax is payable and advise FedEx of their decision. FedEx then pass on HMRC's demand plus their handling charge.

From that, I'm pretty certain that FedEx are not the only people who could've made a mistake.

My suggestion is that you seek a refund from HMRC. There's a form on their website for that.

I guess it could possibly work in the way you outlined, so that would mean the mistake is between FedEx and HMRC, and not down to me. I believe FedEx should be the ones claiming the refund from HMRC. Anyway, I think I will call HMRC in the morning and see what they advice they give.

unholyangel

bris wrote: »

There is no key points, who ever made the mistake it was not Fed ex, they have been charged and passed it on to you. You need to pay the bill then appeal to HMRC who will refund you if found in your favour.


There really is no point having your credit file trashed for a few pounds.

Unless there was a credit agreement involved, the only way the OP's credit file is getting trashed is if fedex take him to court, he loses and then fails to pay within the time allocated by the courts (usually around a month).

bod1467

unholyangel wrote: »

Unless there was a credit agreement involved, the only way the OP's credit file is getting trashed is if fedex take him to court, he loses and then fails to pay within the time allocated by the courts (usually around a month).

Is the correct answer.