We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Ebay - item not recieved - seller no longer registered.

I wonder if anyone can help on this please.

I've just opened a case for an item that I have not received. I now have to wait 8 days to be able to escalate the case.
Problem is, the seller is no longer a registered ebay member. Is there anyway I can speed up the process seems as they are no longer registered? Seems daft to wait for a response I can't get and I can't order another until I get a refund.

Any suggestions other than to just wait?

Comments

  • forgotmyname
    forgotmyname Posts: 33,081 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Phone ebay?
    Censorship Reigns Supreme in Troll City...

  • Kernow666
    Kernow666 Posts: 3,480 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker I've been Money Tipped!
    I had this twice recently wit items from china/hong kong and not delivered after a month , seller no longer registered , opened case and refunded within 48hrs
    "If I know I'm going crazy, I must not be insane"
  • usefulmale
    usefulmale Posts: 2,627 Forumite
    Why can't you order another until you get your refund?
  • alykatz
    alykatz Posts: 927 Forumite
    Part of the Furniture
    usefulmale wrote: »
    Why can't you order another until you get your refund?

    Probably because they need the refunded cash to make a second purchase.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You can get your refund quickly if you telephone or use live chat. You don't need to wait the 8 days if a seller is NARU but you have to contact eBay as they need to override the automated system.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.2K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.