Whea_uncorrectable_error win 10

Gavin78

I've got a new bundle which has been OC by them.

came with CPU + cooler, Motherboard and 8 gig of ram.

I did an install using my windows 7 then upgraded to win 10 from that. didn't hang about with win 7 just did the upgrade right away as couldn't activate my op system as was locked to old motherboard.

So did it did it this way and it has acrivated fine.

Now this problem seems to occur when gaming. However it is random 2 hours, 10 mins longer even. it has crashed just on desktop but only had this happen once and it has been sat 3 hours tonight doing nothing and it has been fine.

Everything is new GFX card and PSU are 9 months old. HD's are a bit older about 2/3 years old and the sound card is about 5 years old creative x-fi extreme gamer.

Never had this problem with my old desktop same componants and a quick google seems to mainly (among other stuff) point to 3 things. Needs a bios update or faulty CPU and overclocking problems.

I've done SFC/scannow and it did fix some errors but not this one. the only thing I haven't done is a clean install to see if this would help.

The only thing I did think of was that perhaps there is a conflict with sound card vs onboard but never had this problems old system.

GunJack

W10 has been notoriously touchy with sound and wifi drivers, if your sound card is 5-y-o then this may be the problem - there may not be a good enough driver in W10 for it. Can you run the onboard sound to test?

Gavin78

Yeah I was thinking of just taking out the sound card seeing how it works. if it still crashes I'll do a clean install missing out the sound card. failing that I've emailed the company I got it from for some tech support as they OC'd it and did a 24hr burn test so I guess it was ok for them.

Fightsback

Hmmm this wouldn't be the set-up that you cancelled ?

Gavin78 wrote: »

I decided to cancel the order in the end. there was a delay on the CPU so decided to cancel and wait for now

Sounds like a possible PSU instability to me, OCing vastly increases current requirements in non-linear fashion. Also you need to consider case temperatures.

What exactly did you buy, what is the PSU (full spec) and how much are you OCing ?

For Info:

https://msdn.microsoft.com/en-us/library/windows/hardware/ff557321

esuhl

I don't know, but I'd guess that the overclocking is too optimistic and causes the chip to overheat or become unstable. It might be worth stress-testing the CPU:

http://www.pcworld.com/article/2028882/keep-it-stable-stupid-how-to-stress-test-your-pc-hardware.html

Or disable the overclocking, and see if the problem persists.

As Fightsback says, it could also be a PSU issue if it's not a decent quality one with enough overhead to cope with the demands of your PC. Or some other hardware failure (RAM, hard drive, etc.).

But my money would be on dodgy overclocking settings.

Gavin78

https://www.scan.co.uk/products/3xs-overclocked-bundle-z97-oc10-intel-core-i5-4690k-46ghz-asus-z97-p-8gb-corsair-ddr3-be-quiet-pure-

that is the bundle I got from scan...states in their paper work they did a 24hr burn test. it runs at 3.5ghz base and turbo is 4.6ghz

I was running world of tanks maxed out all setting last night. on my laptop 860m i7 4710m 2.5ghz turbo to 3.5ghz runs at around 70c

when I did it on my desktop all maxed out for 2 hours it never crashed and cpu temp never went above 35c and GPU temp was about 55c


Operating System
Windows 10 Pro 64-bit

CPU
Intel Core i5 4690K @ 3.50GHz 28 °C
Haswell 22nm Technology

RAM
8.00GB Dual-Channel DDR3 @ 1066MHz (11-11-11-27)

Motherboard
ASUSTeK COMPUTER INC. Z97-P (SOCKET 1150) 28 °C

Graphics
SyncMaster (1920x1080@60Hz)
NVIDIA GeForce GTX 960 (ASUStek Computer Inc) 27 °C

Storage
111GB OCZ-AGILITY3 (SSD) 30 °C
698GB Western Digital WDC WD7500BPKX-22HPJT0 (SATA) 22
°C

298GB Hitachi HDT725032VLA360 (SATA) 25 °C

465GB Western Digital WDC WD5000AAKS-00V1A0 (SATA) 25 °C
Optical Drives

No optical disk drives detected

Audio
Creative X-Fi Audio Processor (WDM)


PSU - Corsair CS750M

Gavin78

I might just add that someone said download OCCT which I did and I stress tested the CPU.

It turbo'd to 4.6ghz and 20 seconds in the cpu hit 70c stable but 50 seconds in it blue screen with said code

Fightsback

OCing is a PITA and I abandoned mucking about with it years ago, for gaming it is quite unnecessary as you might gain a couple of FPS at best as games are mostly GPU bound.

http://www.digitalstorm.com/unlocked/intel-devils-canyon-i5-4690k-review-and-overclocking-benchmarks-idnum301/

Note how the i3 keeps up

With overclocking it's the luck of the draw with components as CPUs of the same model show variance as to their overclock capability. I'd be interested how the supplier conducted their stress test as was it conducted in a fully closed system or just open on the bench and also what was the ambient temp at the time of the test.

http://www.tomshardware.co.uk/answers/id-2833112/whea-uncorrectable-error-bsod-4690k.html

Gavin78

Fightsback wrote: »

OCing is a PITA and I abandoned mucking about with it years ago, for gaming it is quite unnecessary as you might gain a couple of FPS at best as games are mostly GPU bound.

http://www.digitalstorm.com/unlocked/intel-devils-canyon-i5-4690k-review-and-overclocking-benchmarks-idnum301/

Note how the i3 keeps up

With overclocking it's the luck of the draw with components as CPUs of the same model show variance as to their overclock capability. I'd be interested how the supplier conducted their stress test as was it conducted in a fully closed system or just open on the bench and also what was the ambient temp at the time of the test.

http://www.tomshardware.co.uk/answers/id-2833112/whea-uncorrectable-error-bsod-4690k.html

Well I thought the extra speed would have helped so I guess seen as it was OC by a company everything would be fine.

So they got back to me in an email not long after I posted and asked me to go into Bios settings and set the 2 profiles they have to Standard and take off all the OC settings.

I have gone back into stress testing the CPU (3.5ghz) turbo(3.7ghz) and I ran it for 7 mins and it ran fine with temps around 50c

I did try running it back in OC mode again and cpu temps were reaching 70-75c WHEA was no longer coming up and it was just reseting.

So its either a CPU problem, OC problem or a Cooler problem. will let them know

GunJack

Gavin78 wrote: »

So its either a CPU problem, OC problem or a Cooler problem. will let them know

just because you can OC, it doesn't mean you should OC


I have gone back into stress testing the CPU (3.5ghz) turbo(3.7ghz) and I ran it for 7 mins and it ran fine with temps around 50c

just proves the above.....