Replacement 'J' Shaped Bay Window - Double Glazing

rebel_2

Hi Guys

One of the big 4 Window companies.

A double glazing company has measured and manufactured 'J' shape bay (one large and two smaller windows) double glazing windows. The result is that the bay window is the wrong size, gap of 12cm, probably much more.

1)What the installer did in his first attempt was leave the window boards in place and try to install, as can be seen in Window1, there is a gap between the frame and the wall. He didn't even add 'knock on's'.

2)What the installer has done in his second attempt Window2 is remove the window boards, move part of the frame forward to reduce the gap. We think 'knock on's' have been added. They haven't been able to replace the original window boards, they took them away.

3)But this has created other issues. The finish between the frame, bay pole and the finishing strip has cavities (the bay pole is set back, but we've been told that it can be moved forwards) Window3. The vertical finishing strips haven't been installed.

4)Too much of the frame has been covered up by a finishing strip (the company has stated this is within their installation standards) Window4.



Window1



Window2



Window3



Window4

neilmcl

Can you post bigger pics, those are way too small for anyone to fully see what the issue is, particularly 1, 2 and 4.

Have you spoken to the company in question , what have they said?

Have you a question to ask?

rebel_2

Hi neilmcl

I'll get some bigger pics posted this afternoon. The company don't agree, they
say it's to their standards.The surveyor didn't remove one of the trims when he's carried out the survey and measured for the replacement windows. I just want to move the matter forward and get it resolved.

rebel_2

rebel_2

rebel_2

rebel_2