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Indigo Hospital Site.
Comments
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Hi, If you are not a member of staff, then complain to the Hospital's Patient Advisory and Liaison Service, get them to take it up with management and it maybe cancelled.
Alternatively, if it is not, you can take it forward to the Ombudsman and although they wont want to hear it, they will have to start thinking about how useless the government advice is and how to be more fairer to patients and visitors. The more avenues the better.
I never knew you could take those posing as Solicitors to the SRA (thanks for info) https://www.sra.org.uk/consumers/problems/report-solicitor.page0 -
I never knew you could take those posing as Solicitors to the SRA (thanks for info) https://www.sra.org.uk/consumers/problems/report-solicitor.page
They are not posing ... they are real solicitors working very hard to get themslves kicked out the SRA.
IT TAKES "SELF HARM" to a new level0 -
With reference to your recent email, the contents of which have been duly noted.
Schedule 4 of the Protection of Freedoms Act 2012 gives us the right for the parking operators to recover unpaid parking charges from the registered keeper provided that we comply with a number of provisions which are contained within the sections that follow.
We recognise that previously the Protection of Freedoms Act has been misquoted to you, as the PCN you received was affixed to your vehicle Paragraph 8 applies, the principle remains the same details of a driver were either not provided within the timescales detailed on both the PCN affixed to your vehicle or the notice to keeper sent in the post or the driver has denied all responsibility.
The email i sent previous to this is as follows and similar to what you've written above:
In reference to the email you sent below.
It is worrying that I am receiving letters which are not legally accurate, especially after explicitly asking for you to send another letter which was compliant with protocol. No solicitor would mislead consumers about the law in the sloppy manner displayed in this latest letter; if they do, they would run the risk of being reported to the Solicitors' Regulatory Authority (SRA). I can only deduce that I am in fact in contact with ZZPS and not a solicitors firm.
I have no choice but to report Wright Hassall to the SRA due to this misinformation, because it is being sent out under the auspices of a firm of solicitors rejoicing in the infamy of ostensibly 'acting as if it were POPLA' as regards thousands of stayed POPLA appeal cases.
To be specific about only few of my concerns, the paragraph mentioned below is completely false (please show me the part I have missed in Schedule 4):
''Further, if you have previously confirmed the details of the driver and they have not made payment or denied responsibility, Schedule 4 of the Protection of Freedoms Act 2012 states liability remains with the registered keeper.''
In addition no legitimate solicitor firm would quote paragraph 9 of Schedule 4 regarding a windscreen ticket! You say ''We enclose copy photographs whereby a Parking Charge Notice was affixed to your vehicle''. Neither paragraph 9(2)(b) nor 9(2)(f) can possibly apply here.
Cease and desist with these unregulated letters/emails which have now become unwarranted harassment as defined in the case of Ferguson v British Gas. Liability is denied and any 'debt' is disputed, so return the file to the originating parking firm, Indigo, who should stop wasting my time and proceed within the pre-action protocol, if they believe they have a cause of action against me, as keeper of the vehicle. Alternatively, here's an idea, they can cancel the charge, not least because it breaches Government Policy which precludes the issue of incentivised 'fines' for the profit of private parking firms within NHS car park sites.:-
They are now asking for evidence of the driver who the parking fine should go to - they did not stop contacting me despite me slecifically saying to stop harrassing me. Any advice?
"We will place a 30 day hold on this matter to allow you time to provide documentary evidence to substantiate non-payment of the PCN or alternatively make payment in full. Should payment in full or evidence not be received the hold will be removed and the matter may be passed to our Litigation Team to review"0 -
They are now asking for evidence of the driver who the parking fine should go to - they did not stop contacting me despite me slecifically saying to stop harrassing me. Any advice?
"We will place a 30 day hold on this matter to allow you time to provide documentary evidence to substantiate non-payment of the PCN or alternatively make payment in full. Should payment in full or evidence not be received the hold will be removed and the matter may be passed to our Litigation Team to review"
It's like talking to Donald Duck with this lot.
Just ignore the "who is the driver" rubbish.
You have already made it clear why you will not be paying and they have ignored you.
Now is the time to complain to the SRA
1: They are ignoring you
2: They continue to harass you
Solicitors Regulation Authority
Mr Paul Philip Chief Executive
Email paul.philip@sra.org.uk
If that was me, I would write back and say ....
"I have noted your 30 day deadline. However as my complaint has now been issued to the SRA, this will depend how quickly they respond.
NOTE: Any further correspondence from you will be deemed as further harassment a further complaint will be sent to the SRA
regarding your conduct."0
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