MSE News: 'I reclaimed £35,000 owed to my late husband using MSE's PPI guide'

Legacy_userLegacy_user Forumite
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A widow has received life-changing compensation from HSBC after sending off our PPI template letter...
Read the full story:
''I reclaimed £35,000 owed to my late husband using MSE's PPI guide''
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  • Both my parents have died and and they had a joint mortgage and my dad had car finace aswell how do i find out if they had ppi. I kno the mortgage company but i dont the finance company. I applied for grants of representation when they died so i can sort this out if. can sumone help me please to find out thank u louise
  • [Deleted User][Deleted User] Forumite
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    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    MoneySaving Newbie
    I applied for grants of representation when they died so i can sort this out if. can sumone help me please to find out
    You use the exact same complaint process used in all PPI complaints. There is a link to it in the body of the text you bumped up from 2016, but here it is again:
    https://www.moneysavingexpert.com/reclaim/ppi-loan-insurance/

    You will, of course, need to show that you have Power Of Attorney to act in the deceased person's name, but you'll also obviously only be able to make a very factual complaint, with no reference to sales conversations unless you were personally privy to them.

    The main problem, though, will be if you have no documentation and/or if your relative has been dead for some time. There may be no longer any record of their finances.

    Do you know for certain they had PPI? Do you have documents from their archive? The finance company has no liability so you don't need that information.
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