Need financial help to replace hot water cylinder.

Hello everyone!

British Gas engineer wants me to replace our hot water cylinder. I asked for a quote. It came up to a total of £2,400.

This includes new cylinder and to powerflush the radiators.

British Gas say that I have to pay the whole amount for the work to be carried out. Even their part payment method requires me to pay £1,800 at the start. That's hardly a way of easing the payment.

Do you know how I could get help to pay for this? Anyone here had to go through this?
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Comments

  • Grenage
    Grenage Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Other than saving and having some money aside for emergencies - not really. In your instance, I would consider getting an independent heating engineer to come and give you his opinion.

    It may well be that you don't need a new cylinder, or a powerflush. BG service bods are glorified salesmen in many regards.
  • TeamPlum
    TeamPlum Posts: 213 Forumite
    AirBerry wrote: »
    Hello everyone!

    British Gas engineer wants me to replace our hot water cylinder.


    He might want you to, but do you need to?
  • Ainsley1
    Ainsley1 Posts: 404 Forumite
    Yes, why. Do you have a problem with your cylinder or is this associated with getting an annual contract set up?
    Firstly get a local heating engineer in or latterly just tell them to get lost........unless of course there is something you are not posting!
  • AirBerry
    AirBerry Posts: 40 Forumite
    British Gas engineer downgraded my Home Care Agreement. This used to cover me against faults with the hot water cylinder.

    The cylinder is over 20 years old. And the engineer claims to have found a lot of sludge in the systems. That's why she wants me to have a powerflush.

    She also said "your cylinder is obsolete... it could go any day now... you better have it replaced..."

    The interesting thing is this: for over ten years, I had the Home Care Cover which includes an annual check up of boiler, cylinder, radiators and so on. None of the previous engineers had said "your cylinder is obsolete...". They all passed my systems. Do you think it is worth complaining about the fact that nearly ten British Gas engineers in the past ten years had passed the system when it was in need of an upgrade? Isn't it incompetence the part of those engineers to fail to warn me about the fact that the cylinder is "obsolete"?
  • Grenage
    Grenage Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's an old system, your BG engineer wants to earn commission by selling you stuff you probably don't need. Do yourself a favour and get someone independent in.
  • spadoosh
    spadoosh Posts: 8,732 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 28 June 2016 at 4:00PM
    AirBerry wrote: »
    British Gas engineer downgraded my Home Care Agreement. This used to cover me against faults with the hot water cylinder.

    The cylinder is over 20 years old. And the engineer claims to have found a lot of sludge in the systems. That's why she wants me to have a powerflush.

    She also said "your cylinder is obsolete... it could go any day now... you better have it replaced..."

    The interesting thing is this: for over ten years, I had the Home Care Cover which includes an annual check up of boiler, cylinder, radiators and so on. None of the previous engineers had said "your cylinder is obsolete...". They all passed my systems. Do you think it is worth complaining about the fact that nearly ten British Gas engineers in the past ten years had passed the system when it was in need of an upgrade? Isn't it incompetence the part of those engineers to fail to warn me about the fact that the cylinder is "obsolete"?

    Most things 20 years old are obsolete, doesnt mean they dont work it just means they dont make them anymore.


    And when you say financial help are you meaning is there a body out there that will give you money to sort your own house out? If so, there is, theyre called banks but they charge you for the privilege of 'help'.
  • Silver-Surfer_2
    Silver-Surfer_2 Posts: 1,850 Forumite
    You'll replace it this year and next year your boiler will be obsolete and they'll want to put a combi in so that's two cylinders you'll scrap in a year. Get yourself a decent heating engineer and get rid of the home care con.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    £ 2400 for a new cylinder, are they having a laugh? Phone a local plumber, see what they quote.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • 10 years ago I had a new cylinder and it cost me £250
    The cost hasn't gone up by 10 times since then!
  • southcoastrgi
    southcoastrgi Posts: 6,298 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    10 years ago I had a new cylinder and it cost me £250
    The cost hasn't gone up by 10 times since then!


    They haven't gone up 10x no but the price of a cylinder has gone up drastically,

    OP more info needed

    What's the make & model of your boiler & pics of your cylinder
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
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