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MSE News: EHIC application system crash 'in no way connected' to referendum result

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MSE News: EHIC application system crash 'in no way connected' to referendum result

edited 30 November -1 at 1:00AM in Overseas Holidays & Travel Planning
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Legacy_userLegacy_user
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edited 30 November -1 at 1:00AM in Overseas Holidays & Travel Planning
Travellers have been unable to apply for or renew their European Health Insurance Card following a technical fault...
Read the full story:
'EHIC application system crash 'in no way connected' to referendum result'
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Replies

  • PollycatPollycat Forumite
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    Spooky coincidence though. :D
  • IT systems fail all the time. Pull the wrong rj45 and all hell can break loose.
  • One-EyeOne-Eye Forumite
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    My bus didn't show up this morning. It is run by Arriva, who are owned by the German Government. Do you think this is because of Brexit and is this a sign of things to come?
  • Doc_NDoc_N Forumite
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    I doubt it's remotely to do with the referendum. I used it a few days ago and found it absolutely the worst system I've ever encountered for getting a simple replacement card.

    The website's dysfunctional, but the telephone system you get pushed onto when you find the website fails is even worse. Sheer bad design of the menu options makes it almost impossible to get anywhere at all, and finding the option to talk to anyone is so well hidden away that it's like finding an EU supporter in Clacton.
  • minty777minty777 Forumite
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    still down
  • agrinnallagrinnall
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    Doc_N wrote: »
    ... but the telephone system you get pushed onto when you find the website fails is even worse. Sheer bad design of the menu options makes it almost impossible to get anywhere at all, and finding the option to talk to anyone is so well hidden away that it's like finding an EU supporter in Clacton.

    I agree with this, I lost my EHIC a couple of weeks ago (in Brussels on a trip to the EC as it happens :D) and when I tried to request a replacement by phone I found the voice recognition system to be the worst I have ever encountered. After 5 attempts (over 2 calls) to get it to recognise my date of birth it then failed 3 times to understand my NINO, at which point I gave up. Luckily sending an email was much less painful and resulted in a new card turning up just a few days later.
  • wingobinswingobins Forumite
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    minty777 wrote: »
    still down

    Keep trying at various times as it worked for me around 10pm two days ago after various attempts.
    Big thanks to all who contribute to the forums. Be lucky everyone! :beer:
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