Help please with sky card

lucylou

Hi everyone I had a freeview skycard a few years ago but it wasn't working so I got another one,problem is I put the new one in and it says card is not recognized or not our property.What did I do wrong?Should I switch everything off and then substitute the cards?Has anyone got any suggestions please?
Thanks

T4i

Sky cards have a ID that needs to match up with the sky box ID.

Thus preventing from dodgy cards etc. Dunno how you would go about doing it though.....sorry.

lucylou

yes, I thought so as well but when I asked sky if they needed the digibox number they just said to insert in the slot and it would automatically read it

m00nie

i thought the new freesat cards was not tied to a box? did you get the card from sky? if so ring them up and see what they say.

Hellion

What receiver is it?

surfnlurk

I have one of these as well as a normal sky card. To use it I generally have to insert it and register it via the phone link. Works great after that. Only problem is that Freeview is better/better value than Sky if you're not paying.

lucylou

hi it's a pace receiver and sky definitely told me that I don't have to phone up or anythiing it should just activate itself on insertion

Hellion

Definately dont need activation, any latest issue sky card will get freesat channels in any box wether card is registered or not. Message about not our property seems strange, seems like your box isnt recognising it as an official Sky smartcard.