Advice urgently needed

JCoo

I transferred a credit card balance to a new Capital One card onine this evening. Everything went through OK and I was able to transfer £1200. However, on the final page it said my credit limit would be £200. Advice is urgently needed as I do not want to incur fees for being over my limit before I have even got the card! If they were only willing to give me a £200 credit limit, then why did they allow me to transfer £1200? I've tried to find an email address for them, but there is only one for suspicious emails. Advice would be greatly appreciated.

robber2

Id give them a call

JCoo

Thanks robber2, but I've been trying to get this sorted out via phone since 8am this morning. The first person I spoke to said he was unable to do anything as I could not give him my card number, only an application reference number. I then called another line he gave me that deals directly with applications. It took me 20 min to get through to actually talk to someone, then they put me on hold for 10 min, after which I was cut off...

JCoo

Finally got through. They have cancelled the transfer and account.