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Freezer broken after just 11 months!

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Comments

  • hcb42
    hcb42 Posts: 5,962 Forumite
    Have you called Hotpoint directly or contacted them

    I say this as I had a dishwasher out of guarantee but under 2 years old. I sent the manufacturer a polite note stating my disappointment and they sent an engineer out almost immediately and fixed it FOC.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Some home insurance policies include coverage for loss of food due to freeze failure, though there is usually an excess payable. It might be worth checking to see if you have this cover.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    It isn't worth claiming on insurance as our excess is more than the food was worth. Thank you.
    Some home insurance policies include coverage for loss of food due to freeze failure, though there is usually an excess payable. It might be worth checking to see if you have this cover.
    Probably worth reading the thread more carefully, Elvis! :)
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