We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Clearscore incorrect info
Bendoggie71
Posts: 1 Newbie
I joined Clearscore some time ago and noticed some information on my report was incorrect.
In accordance with Clearscores procedures I raised a dispute for each incorrect entry, 2 of the errors have been removed but one remains, a previous address that I have never lived at or been registered to. It was actually my in-laws address. I have now raised this as a dispute 4 times but the incorrect information remains. How do I get this removed from my credit report? The strange thing is this address does not appear on Equifax, Experian or Noddle.
In accordance with Clearscores procedures I raised a dispute for each incorrect entry, 2 of the errors have been removed but one remains, a previous address that I have never lived at or been registered to. It was actually my in-laws address. I have now raised this as a dispute 4 times but the incorrect information remains. How do I get this removed from my credit report? The strange thing is this address does not appear on Equifax, Experian or Noddle.
0
Comments
-
Hi Bendoggie71 and welcome to MSE,
You should now escalate the matter to the Information Commissioners Office (ICO) who regulates the credit agencies. Make them aware of the situation (copies of everything) and ask them to look into it all.
Laura
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
Bendoggie71 wrote: »I joined Clearscore some time ago and noticed some information on my report was incorrect.
In accordance with Clearscores procedures I raised a dispute for each incorrect entry, 2 of the errors have been removed but one remains, a previous address that I have never lived at or been registered to. It was actually my in-laws address. I have now raised this as a dispute 4 times but the incorrect information remains. How do I get this removed from my credit report? The strange thing is this address does not appear on Equifax, Experian or Noddle.
Hello, we're sorry to hear you have an incorrect address on your report. Could you please email query@clearscore.com with your full name and email address so we can look into this with our customer services team?
Thank you, ClearScore team.“Official Company Representative
I am the official company representative of ClearScore. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards