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No Sound Windows 10

petunia100
petunia100 Posts: 543 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Techie Stuff
A couple of weeks ago the sound stopped working on my laptop and now it has stopped on my desktop. I goggled the problem and tried a few things but with no luck. Both are windows 10. Any advice please?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Sound turned off or you hit the Mute button is the usual .
    Very very unlikely that two independent systems have a fault .
  • GunJack
    GunJack Posts: 11,947 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    JJ_Egan wrote: »
    Very very unlikely that two independent systems have a fault .


    unless they're both older hardware and the drivers have been "updated" in a W10 update so the sound device no longer works.... been a victim on my test machine of this happening...
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • petunia100
    petunia100 Posts: 543 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    JJ_Egan wrote: »
    Sound turned off or you hit the Mute button is the usual .
    Very very unlikely that two independent systems have a fault .

    Thanks, but it's neither those.When I searched on Google other people are having the same problem.
  • petunia100
    petunia100 Posts: 543 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    GunJack wrote: »
    unless they're both older hardware and the drivers have been "updated" in a W10 update so the sound device no longer works.... been a victim on my test machine of this happening...

    One is several years old but the other only a couple of years old.
    Was you able to fix yours?
  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Click on the Windows button and type "Sound"; this should display "Sound Control Panel" in the search results. Click on this result to display the "Sound" control panel and check that there is a green tick against your machine's loudspeakers in the "Playback" tab, a bit like this:


    kehis5.jpg
  • petunia100
    petunia100 Posts: 543 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Chino wrote: »
    Click on the Windows button and type "Sound"; this should display "Sound Control Panel" in the search results. Click on this result to display the "Sound" control panel and check that there is a green tick against your machine's loudspeakers in the "Playback" tab, a bit like this:


    kehis5.jpg

    Yes there is.
  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Is their only one entry in the Sound / Playback window?If not try selecting another entry and testing the audio.


    I've hooked my Win 10 PC to my Tv and it shows the Front and back PC outputs as well as an Optical output and a HDMI output, plus an Bluetooth output.
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • petunia100
    petunia100 Posts: 543 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    S0litaire wrote: »
    Is their only one entry in the Sound / Playback window?If not try selecting another entry and testing the audio.


    I've hooked my Win 10 PC to my Tv and it shows the Front and back PC outputs as well as an Optical output and a HDMI output, plus an Bluetooth output.

    That's fixed it thanks very much.
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