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Insurance undervaluing my campervan

2

Comments

  • dannyrst
    dannyrst Posts: 1,519 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    maddogb wrote: »
    did you miss this bit of the op?


    "I took out the insurance thinking I had specialist camper van insurance"


    surely the question here is why he thought that?

    No. I didn't miss that. The OP thought he had the correct insurance, but clearly didn't understand the policy correctly because he doesn't. As I said, he should have been more careful to understand exactly what cover he was taking out.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    He may very well have had a specialist campervan policy from a specialist campervan insurance brand. That affects how the premium's calculated.

    But if the valuation is based on "market value", then the premium is based on market value, which is calculated in the usual way.

    If the OP wanted an agreed value policy, then he should have got one - whether from a specialist campervan insurance brand or a generalist brand.
  • maddogb
    maddogb Posts: 473 Forumite
    dannyrst wrote: »
    No. I didn't miss that. The OP thought he had the correct insurance, but clearly didn't understand the policy correctly because he doesn't. As I said, he should have been more careful to understand exactly what cover he was taking out.


    Really? making a lot of assumptions there mate, first of all that the policy was clear and legible as to every term, at least enough for a consumer to understand as hey it's so unlike a commercial organisation to write terms that are vague enough to allow interpretation to suit their profit margins.


    face it the insurance industry is full of crooks hiding huge profits from products we are forced by law to have.
  • maddogb
    maddogb Posts: 473 Forumite
    AdrianC wrote: »
    He may very well have had a specialist campervan policy from a specialist campervan insurance brand. That affects how the premium's calculated.

    But if the valuation is based on "market value", then the premium is based on market value, which is calculated in the usual way.

    If the OP wanted an agreed value policy, then he should have got one - whether from a specialist campervan insurance brand or a generalist brand.


    The big problem here which is one everyone connected with insurance likes to pretend doesn't exist is "market value" has no real meaning to consumers, yet is in every policy.
    If the insurers were really interested in anything that might benefit the consumers there is a thousand ways this situation can be resolved but they are not.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    edited 22 June 2016 at 1:47PM
    maddogb wrote: »
    The big problem here which is one everyone connected with insurance likes to pretend doesn't exist is "market value" has no real meaning to consumers, yet is in every policy.

    And that's why it's clearly defined by the industry ombudsman, who adjudicate disputes.

    Just because you were in denial about the value of your own car...
  • maddogb
    maddogb Posts: 473 Forumite
    AdrianC wrote: »
    And that's why it's clearly defined by the industry ombudsman, who adjudicate disputes.

    Just because you were in denial about the value of your own car...
    If the insurers were really interested in anything that might benefit the consumers there is a thousand ways this situation can be resolved but they are not.
    [/QUOTE]


    again talking nonsense,
    it is not clearly defined by the FOS they give some hints but it most certainly is not "clearly defined" if it were there would be no negotiation, no first and second offers etc


    I'm not in denial about anything except your ability to understand basic English, with regards to my own car I simply pointed out that the insurers interpretation of "market value" was actually against the LAW
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    maddogb wrote:
    it is not clearly defined by the FOS they give some hints but it most certainly is not "clearly defined" if it were there would be no negotiation, no first and second offers etc

    And where would this absolute value be found? IIRC, the whole basis of your argument was that the value guides were wrong. Yet, know, you're expecting them to be absolutely 100% foolproof for every single vehicle on the road - because, unless there IS some kind of 100% foolproof, 100% coverage guide, then edge cases are always going to be difficult.

    The only way that there can ever be some kind of 100% foolproof, 100% coverage guide is for every single used vehicle sale to be somehow price-controlled to fit in with the official valuation.

    Otherwise, a guide is only ever as accurate as the pool of information used to compile it - and that means that there's always going to be disputes.

    For common vehicles, guide prices and valuations are fairly straightforward.
    For unusual vehicles, they may be damn near impossible.
  • maddogb
    maddogb Posts: 473 Forumite
    AdrianC wrote: »
    And where would this absolute value be found? IIRC, the whole basis of your argument was that the value guides were wrong. Yet, know, you're expecting them to be absolutely 100% foolproof for every single vehicle on the road - because, unless there IS some kind of 100% foolproof, 100% coverage guide, then edge cases are always going to be difficult.

    The only way that there can ever be some kind of 100% foolproof, 100% coverage guide is for every single used vehicle sale to be somehow price-controlled to fit in with the official valuation.

    Otherwise, a guide is only ever as accurate as the pool of information used to compile it - and that means that there's always going to be disputes.

    For common vehicles, guide prices and valuations are fairly straightforward.
    For unusual vehicles, they may be damn near impossible.


    again nonsense and might I say typical insurance industry tactics making something very simple into a complex issue that only they can interpret.
    What wrong with the statement in every policy


    "To calculate market value we will take the average of all the trade guide valuations"


    they could even tell people in the quote how much this would be if the car was written off the day after making comparisons between insurers easy.
  • bigjl
    bigjl Posts: 6,457 Forumite
    It seems the OP had gone missing.

    Probably forgot the sign in details to this name........

    Will be back when he gets the reminder email....
  • Nobbie1967
    Nobbie1967 Posts: 1,694 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    bigjl wrote: »
    It seems the OP had gone missing.

    Probably forgot the sign in details to this name........

    Will be back when he gets the reminder email....

    I suspect they've lost the will to live after the thread descended into a pointless arguement.
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