tesco head office address

nesims

sorry if wrong thread
i want to complainto tesco about what happen to my mum (she was injured) in one of thier shops but dont have ' head office ' address. not on thier wbsite
i always belive in going to the BIG BOSS. can anybody help?

dmg24

not on thier wbsite

From their website:

Tesco PLC
New Tesco House
Delamare Road
Cheshunt
Hertfordshire
England EN8 9SL

i always belive in going to the BIG BOSS

Do you actually believe that the 'BIG BOSS' reads your letter? :rolleyes: :rotfl: :rolleyes:

Your letter will be passed back to customer services, so why not just write there in the first place?

Tesco Customer Services
Freepost SCO2298
Dundee DD1 9NF

nesims

probably not but i find compain to at LEAST two different offices/department often get the RIGHT answer
thanks for address as well

spookylukey

Here's the email for the chief executive of Tesco, terry.leahy@tesco.com

I emailed a complaint and copied him in on it, my complaint was resolved to my satisfaction when previously emailing/phoning and writing to customer services got me nowhere.

Timmne

Out of interest, are you willing to share what happened to your mum?

Stan_Morris

nesims wrote: »

sorry if wrong thread
i want to complainto tesco about what happen to my mum (she was injured) in one of thier shops but dont have ' head office ' address. not on thier wbsite
i always belive in going to the BIG BOSS. can anybody help?

Why not just whinge to the manager of the shop where it actually happened??

chrisbhoy

check the back of your reciept

Mr_Frugal

dmg24 wrote: »

Do you actually believe that the 'BIG BOSS' reads your letter? :rolleyes: :rotfl: :rolleyes:

Your letter will be passed back to customer services, so why not just write there in the first place?

As an ex senior manager for Tesco I can assure you that the best thing to do is to write to Terry Leahy (as per the email address supplied above by someone else).
Whilst Terry will not deal with it personally there most certainly is a chain of extremely senior people that get involved in it. From experience I saw complaints from customers work their way down from board level to the person that was ultimately charged to resolve the complaint (and feed back to the board) which was usually someone at a regional level (ie the store Manager's boss !).

You got to remember the store manager will try and keep it in house. If your complaint is of a serious enough nature and you dont think that the store manager will deal with it to your satisfaction then write to Terry !

Good luck, let us know the outcome.

Butlers1982

I hope THAT your letter or EMAIL doesnt HAVE as MANY WORDS in upper CASE in there to MAKE the point that YOU only COMPLAIN to BIG boss and that you GET the right ANSWER!

patrick111

if your mum was injured forget the tesco complaints
it dosnt seem to exist anyhow
get it taken up with a solictor
hope you can sue these dreadful people for bukets

i got some complaints of my own on them right now
will post em here
:T

gordikin

patrick111 wrote: »

if your mum was injured forget the tesco complaints
it dosnt seem to exist anyhow
get it taken up with a solictor
hope you can sue these dreadful people for bukets

i got some complaints of my own on them right now
will post em here
:T

A nearly 4 year old thread dug up...why?