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How do you cancel LOVEFILM? and how quick is it?

hey,

sorry didnt know where to post this, but as i found the free trial offer here i thought you peoplewould be in the know!:confused:

so how do i cancel lovefilm and how quick is it? (btw took t out via quidco!)

if you can answer then cheers!
:jThe Money Saving Wannabe :j
«13

Comments

  • Adzha
    Adzha Posts: 2,192 Forumite
    Just phone them, or go on after 10, and click cancel.
    Send DVDs back.
    Make sure to do this 2/3 days before end.
    And your fine :)
  • do you mean go on after 10pm?
    :jThe Money Saving Wannabe :j
  • Moomin
    Moomin Posts: 357 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    yep - it's 10pm.
  • Adzha
    Adzha Posts: 2,192 Forumite
    When you click cancel if its before 10pm it says phone.
    If you click cancel after 10pm it lets you cancel online.
  • weird but worth a try lol

    Thanks people!
    :jThe Money Saving Wannabe :j
  • Sy1
    Sy1 Posts: 52 Forumite
    I cancelled the free trial online 2 days before it finished, and unfortunately they'd just sent out another title to me that day, which meant I couldn't physically receive it and return in in time as it was over a weekend.

    As a result I got charged for a month's subscription - so be careful to allow enough time to cancel and return discs.

    However, I wrote to them explaining the situation and they kindly refunded the money they charged to my card
  • Adzha
    Adzha Posts: 2,192 Forumite
    I got my email at 00:10 next day so be careful, but I put a holiday on my account so I wasnt charged
  • polly5
    polly5 Posts: 477 Forumite
    Part of the Furniture 100 Posts
    I always delete all the films in my list before I cancel then they cant send more out, and always do it by the site after 11pm
  • well i have one dvd out at the mo so was gunna ring and cancel and send it in!

    will that work?

    also my trial ends next sunday so i have a week! lol

    will cancel around 10:20 as my internet gets cut off at half 10 (stops me using up our limit!)
    :jThe Money Saving Wannabe :j
  • Chimera
    Chimera Posts: 492 Forumite
    best thing to do is put your account on holiday, send dvd back then cancel.

    Word of advice - I phoned to cancel and they offered me 3 months for the price of one.. Would have taken it up, had I not already got a 3 month free offer elsewhere..
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