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Leaky new motorbike

I purchased a new motorcycle 2 years ago from a dealer, and it has been beset by problems caused by water ingress from day one into the electrics. They have replaced dials and parts but never resolved the underlying issue. My bike has broken down again with electrical issues, its totally compromised. Its under warrenty and the bike is only going to get worse due to the electrics and components being compromised.

I dont want the bike back as its unsafe and the garage has shown a total inability to fix it. Can i obtain a refund? And will i need a solicitor or can i find help elsewhere


Thanks.
«1

Comments

  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Isn't worth selling and getting a replacement?
    After 2 years, unless under warranty, I don't hold much hope for your request.
  • lewis3478
    lewis3478 Posts: 8 Forumite
    Hi yes its under warrenty 3 years
  • Nobbie1967
    Nobbie1967 Posts: 1,587 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Sell it now while it's under warranty and buy another bike. There's no chance of rejecting it after 2 years.
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Who would buy a bike, with such a known history, for any reasonable sum?
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • forgotmyname
    forgotmyname Posts: 32,755 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When i spotted the title i expected a thread saying when it rains they get wet :)

    Dealer fobbing them off saying its not a car.
    Censorship Reigns Supreme in Troll City...

  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Who would buy a bike, with such a known history, for any reasonable sum?
    Lean on the dealer to take it in, without taking the problems into account on the value. Or PX it for something else from their stock - bike dealers tend to be multi-franchise.

    Have to admit, the one question that leaps out at me is "If this dealer was so bad at fixing it, why keep going to them?" - it's not as if they're the only dealer for that make of bike.
  • Another vote for trade it in - far lest hassle IMHO
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Who would buy a bike, with such a known history, for any reasonable sum?

    Well if selling a bike is anything like selling a used car op will take out the relevant receipts and sell as a good runner as 'upgrading' or 'downgrading to a smaller bike' and has never had any problems with it and of course when it does all go tits up for the buyer he knew nothing off it to then argue (wrongfully) that it's not his problem and caveat emptor
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Except in this case, if the buyer asks whether there have been any issues and seller says No, then seller was lying. If buyer finds issues, discovers the history and takes the seller to court then buyer will have a slam-dunk win.
  • lewis3478
    lewis3478 Posts: 8 Forumite
    Ill sell it back to the dealer and push for some money due to service etc.
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