e-mail problems on outlook express

st

Since I installed avg I can see that some e-mails are being received but they are not actuallty received in the inbox,last week I checked by webmail inbox and there was a normal safe e-mail,however when I went to Express same thing it dissapeared.
I have now installed Avast anti virus and still the same thing happens,i saw on the log the e-mail but it was not in the inbox.
it does not happen with all e-mails.
Anyone any ideas as this is a puzzle to me--using xp with sp2.
My thanks.

st

just thought I would try the message rules applied back in 03 and have deleted them so lets see if that will work,I can think of nothing else to try.

tru

Are you with Blueyonder? Their e-mail hasn't been working properly for a couple of weeks in OE. It's OK in webmail though.

st

no I am on onetel dial up if that helps.

Toxteth_OGrady

I think it's a M$ server problem - see the Hotmail Down? thread.

:cool:

TOG

quoia

st wrote:

Since I installed avg I can see that some e-mails are being received but they are not actuallty received in the inbox,last week I checked by webmail inbox and there was a normal safe e-mail,however when I went to Express same thing it dissapeared.
I have now installed Avast anti virus and still the same thing happens,i saw on the log the e-mail but it was not in the inbox.
it does not happen with all e-mails.
Anyone any ideas as this is a puzzle to me--using xp with sp2.
My thanks.

Given that it started when you installed anti-virus detection programs - perhaps the emails ARE INFECTED - Just a thought !

With AVG check the Virus Vault

st

thanks quoia,seems logical,they could be infected after all,however both with avg and now avast no log of such!.