We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Britannia Parking Poole appeal

2

Comments

  • Workandpay
    Workandpay Posts: 22 Forumite
    Hi Coupon Mad, thanks for your reply. Sorry for the delay - I've been away and wasn't able to log in. I took your advice and didn't respond to POPLA. They rejected my appeal on the basis that PoFA did not apply and that the operator has provided evidence that no payment was made.

    So the options now are that I either pay or risk them taking me to court I suppose?
  • Coupon-mad
    Coupon-mad Posts: 161,484 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Not a risk, is really? Google 'Britannia BMPA insight' and count the times they've tried a small claim!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Brucey88
    Brucey88 Posts: 1 Newbie
    edited 22 July 2016 at 10:01PM
    Hi,

    I hope you don't mind me jumping on this.

    I received a PCN in Basildon, Essex for being in a clearly labelled loading bay on a side street, which was next to a car park and Britannia gave me a ticket saying that I was in a car park and there were clear signs. I was in a work van unloading goods but I was away from the vehicle at the time.

    There was a sign on the roof of a building next to me which I didn't bother reading because it was on the pavement and there was a tiny terms and conditions with loads of tiny writing writer on it at the start of the street ( which when travelling at 20mph, you're not going to stop to read)

    I sent in the photos and the rejected it but it all seems a bit fishy to me.

    Next step is they're asking for me to pay the fine or appeal through POPLA.

    What do you guys advise? Keep pushing or just ignore? (I saw in old threads people just ignore them and don't really take them seriously)

    I must note, that I obviously sent them an email, they got my details somehow of my address, however I was driving a hire vehicle. So it's not actually my personal car, just a work van.
  • Coupon-mad
    Coupon-mad Posts: 161,484 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You need to:

    1. Read the sticky thread at the top of this forum board 'NEWBIES PLEASE READ THESE FAQS FIRST'. Read the advice about POPLA stage in post #3 of that sticky FAQs thread.

    2. Search the forum for 'permit POPLA' (if this was a PCN for no permit in a permit area?) to read relevant POPLA appeals.

    3. Crib from those POPLA appeals and show us (ON YOUR OWN THREAD) your own draft appeal based on the usual points.

    Ignoring it is not a good plan even though Britannia are currently 'tame' and don't sue people, they have six years to pursue this and things change. People get court claims five years later sometimes from other PPCs so you can never assume nothing will happen and if you are offered POPLA you should use it, with forum help.

    Please start your own thread once you have done your research and have a POPLA draft sorted. The code is valid 28 days.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • fred7777
    fred7777 Posts: 677 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    pappa_golf wrote: »
    you will of course ask for a full printout from the pay and display machine and a full printout from the ANPR camera system for the same period to be produced in court.


    this will then show if a person entered the wrong number , as the car will not appear on the ANPR

    This is my plan for a charge notice I have just received for what I think is the same car park in Poole. The machines are particularly unresponsive to use with screens which are difficult to read in direct sunlight and on more than one occasion they have been out of action.

    On the day in question for me I know I paid for a ticket but I don't have the ticket. The likely explanations are that the machine is faulty or that due to the difficulty of use I typed in the wrong number.

    I would be very interested to hear from the original poster who he is progressing.
  • Hi, sorry I haven't been on here for a while. I did not pay following my failed POPLA appeal and have received two letters from a debt collection company and now their deadline has now expired.

    I would be interested to know how POPLA and the courts are able to rely on the machine read-outs as evidence and whether they are fully satisfied that Britpark cannot alter the read-out, i.e. if they can delete incomplete or incorrect registration numbers. Does anyone know this?

    Fred777 - I agree, the sunlight is a problem in Poole. I have been back since to check them out and the other confusing thing for first time users of the machine is that most of the characters of the VALID key on the machines have been worn away so when you look for the VALID key it is not apparent that that is what you should press.

    Many people using the machines for the first time seem to find them difficult to use but this plays into the hands of Britpark doesn't it?
  • Castle
    Castle Posts: 5,080 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Workandpay wrote: »
    I would be interested to know how POPLA and the courts are able to rely on the machine read-outs as evidence and whether they are fully satisfied that Britpark cannot alter the read-out, i.e. if they can delete incomplete or incorrect registration numbers. Does anyone know this?
    Hopefully each ticket printed would have its own unique number so if a number is missing on the print out around the time you parked, you can suggest that it's your vehicle.
  • fred7777
    fred7777 Posts: 677 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Workandpay wrote: »

    Fred777 - I agree, the sunlight is a problem in Poole. I have been back since to check them out and the other confusing thing for first time users of the machine is that most of the characters of the VALID key on the machines have been worn away so when you look for the VALID key it is not apparent that that is what you should press.

    Many people using the machines for the first time seem to find them difficult to use but this plays into the hands of Britpark doesn't it?
    I challenged Britannia on the charge and asked for records, they dropped it to £20 as they had records of the wrong reg number typed in (1 digit missing). In the end I decided it was easier to pay them £20 than continue arguing
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    In the end I decided it was easier to pay them £20 than continue arguing


    Do you always take the easy way out?
    You never know how far you can go until you go too far.
  • Umkomaas
    Umkomaas Posts: 44,401 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The_Deep wrote: »
    In the end I decided it was easier to pay them £20 than continue arguing


    Do you always take the easy way out?

    I think sometimes pragmatism wins, TD. And don't go quoting me Martin Niemöller! :)
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604.1K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.