Please help - Faulty condenser from Very.co.uk

grandslamgirl

Hi all,

I could really use some advice as to whether i have any rights regarding my Candy condenser dryer purchased from Very.co.uk in October 2013. It recently developed a burning smell, which scared the living daylights out of me, and has now stopped working altogether
Am i right in thinking that i should be entitled to a part refund or repair as it is not fit for purpose within a reasonable amount of time?

Many thanks in advance

Sharon

wealdroam

grandslamgirl wrote: »

Hi all,

I could really use some advice as to whether i have any rights regarding my Candy condenser dryer purchased from Very.co.uk in October 2013. It recently developed a burning smell, which scared the living daylights out of me, and has now stopped working altogether
Am i right in thinking that i should be entitled to a part refund or repair as it is not fit for purpose within a reasonable amount of time?

Many thanks in advance

Sharon

Can I suggest, in the first instance, you read MSE's Consumer Rights guide?

There is a link to it at the top of this page - immediately below your thread title.