Landlord not paying for hotel costs during house flood

Alter_ego

Did you do anything to stop flooding? Turn off stoptap?

student100

Alter_ego wrote: »

Did you do anything to stop flooding? Turn off stoptap?

This! Assuming someone was in the property and awake when the flood occurred, it should take a few minutes at the most to turn off the water supply, not 5 hours!

FBaby

I do have evidence in the form of several text messages where the landlord has stated that they will submit the hotel costs to insurance and then we will be recompensed

So you knew that you would get reimbursed for the hotel bill AFTER the insurance paid it out. It sounds like the issue is that you WRONGLY assumed this process would be quicker. Unfortunately, it isn't, although I do understand that would want evidence that indeed they are still waiting for the money to be paid out.

1 week to sort out the problem? That doesn't seem excessive to me at all. Where was the pipe located?

bris

Five hours isn't a long time to arrange some one to stop the leak, but as already mentioned why didn't you just turn off the stop !!!!? A bit of the blame for the excessive 5 hours belongs to you here. A week to fix the damage is not excessive, you can't dry out 5 hours worth of mains water with a hair dryer.

Sallyleila wrote: »

I do have evidence in the form of several text messages where the landlord has stated that they will submit the hotel costs to insurance and then we will be recompensed.

As your text clearly says the LL has agreed to compensate you when the insurance pays out, until then you really need to just wait.

Guest101

Sallyleila wrote: »

I do have evidence in the form of several text messages where the landlord has stated that they will submit the hotel costs to insurance and then we will be recompensed. I also have text evidence where I stated we are not happy to pay full price of rent and we would like the hotel costs deducted from the cost of rent, however the landlord refused to do this and said we would be in breach of our contract. - So? Let her sue you then (future lesson)

The flood was caused by a burst pipe. It took the landlord five hours to stop the pipe leak - Were you not at home? It's odd that a LL would notice before a tenant, at which point you just turn a valve. , at which point water had spread throughout the flat. It then took them over a week to fix the hot water and heating. The flat was also not inhabitable due to water on the floor. - Timeline is perfectly reasonable.

i am not sure I could argue that the burst pipe was the landlords fault/responsibility however the time it took for them to get someone to come to the flat to clean it and get hot water and heating running again was excessive. They also did not professionally clean the flat after the flood and we cleared it up ourselves.

To be honest the more you say the weaker your case is. So stop.


You have a contractual agreement that the LL would pay for the hotel. As the LL wanted the contract to continue, by accepting rent the LL accepts liability to house you.


That is the basis of your case, nothing to do with negligence, and nothing to do with the time taken to repair (which was perfectly reasonable)

[Deleted User]

It has to be said that if there was inches of water covering the floor I'd have been sweeping it out of the house or removing it in any way I could. Mop and bucket, room by room if I had to so no need for hotel stay really (once water turned off at stop !!!!).