o2 - count as 2 direct debits?

Kreacher

Hey,

I'm going to switch to the Halifax reward current account which needs two direct debits. The only one I have is for my mobile.

With 02 refresh, they take two separate payments, 1 to payback the phone and 1 to pay for my calls etc.

Will this count as the 2 direct debits I need to get the monthly bonus or do they have to be to different companies?

Thanks,
K

HappyMJ

Kreacher wrote: »

Hey,

I'm going to switch to the Halifax reward current account which needs two direct debits. The only one I have is for my mobile.

With 02 refresh, they take two separate payments, 1 to payback the phone and 1 to pay for my calls etc.

Will this count as the 2 direct debits I need to get the monthly bonus or do they have to be to different companies?

Thanks,
K

Do the 2 separate payments come from the one direct debit or are there two direct debit instructions?

You can have 2 contracts with 2 different direct debits with the same company and they'll appear as two.

Easy way around it though is to just set up a Tesco Internet Saver and you've got yourself one more direct debit that will be taken every month.

I've got a TalkTalk direct debit but as the line rental was paid upfront to save money the only time it's used is if I actually make a non-inclusive call which is almost never as all UK calls are included. It generally does not count as an active direct debit.

Kreacher

HappyMJ wrote: »

Do the 2 separate payments come from the one direct debit or are there two direct debit instructions?

You can have 2 contracts with 2 different direct debits with the same company and they'll appear as two.

Well they were set up at the same time for 1 phone but they are listed on my statements as separate payments. They always go out on the same day and they are for different amounts.

HappyMJ

Kreacher wrote: »

Well they were set up at the same time for 1 phone but they are listed on my statements as separate payments. They always go out on the same day and they are for different amounts.

Under "More Actions -> Direct Debit and Standing Orders -> Manage Direct Debits" are there two instructions listed under direct debit details?

Kreacher

HappyMJ wrote: »

Under "More Actions -> Direct Debit and Standing Orders -> Manage Direct Debits" are there two instructions listed under direct debit details?

Oooh, yes, there are 2 so I'm guessing that's ok?

TrustyOven

I have had just 2 O2 DDs out in April, and the £5 was paid to me on 3rd May.

One DD is for the data plan, the other for the device.
Both DDs had "O2" in them, followed by "GED" and a bunch of numbers. The numbers were different at the end.

Hope that helps...

Kreacher

TrustyOven wrote: »

I have had just 2 O2 DDs out in April, and the £5 was paid to me on 3rd May.

One DD is for the data plan, the other for the device.
Both DDs had "O2" in them, followed by "GED" and a bunch of numbers. The numbers were different at the end.

Hope that helps...

Yes, that's exactly the same for me. Switch date is confirmed for next week so I'll let you know

Thanks for the info!