Npower debt

cjcooper

Hi all, i have an outstanding debt - so they claim with N power. but it took them 14 months to contact me after i moved out of a previous flat. i could not give a final meter reading as my landlord would not give me access to the meter. i informed this to npower and never heard nothing. so 14 months later they started calling me saying i had to pay 548 pounds. now i could never get through to them and have written twice to them requesting a paper bill. but 6 weeks later i still have not been sent any thing.

i am not willing to accept a random phone call or an email as a confimration of debt. i want to see the bill in my hand to check the data,

so what can i do. someone from npower says a debt is there, but they never prove it with a letter to me.

how can i resolve this?

nPower

cjcooper wrote: »

Hi all, i have an outstanding debt - so they claim with N power. but it took them 14 months to contact me after i moved out of a previous flat. i could not give a final meter reading as my landlord would not give me access to the meter. i informed this to npower and never heard nothing. so 14 months later they started calling me saying i had to pay 548 pounds. now i could never get through to them and have written twice to them requesting a paper bill. but 6 weeks later i still have not been sent any thing.

i am not willing to accept a random phone call or an email as a confimration of debt. i want to see the bill in my hand to check the data,

so what can i do. someone from npower says a debt is there, but they never prove it with a letter to me.

how can i resolve this?

Hello cjcooper

Thank you for your post.

If you can send us an email using the address shown on our profile page, we'll be happy to look into this with you, get you a copy of this bill and discuss a resolution to this matter.

Thanks

Beth