ESTA application problems

caveat_emptor

I'm making an application for myself and my wife and have selected the group option.
First problem is that there are no questions pertaining to my wife.
Second problem is that I declared that I'm not known by any other name, other than my own, and the relevant lines are blanked. But when I get to the review page I'm asked to declare my other names and can't move forward.
Thirdly I've declared I will be in transit to another country and relevant lines are blanked. But when I get to the review page I'm asked for a US address.
I've emailed the US embassy asking for help but am told that could take weeks.
Anyone have a solution?
I'm using Windows XP and wondered if this might be the problem.

Westin

Possibly Windows XP, possibly your browser. Try a different one. I would also forget the group application if it is just you and your wife, instead do two individual applications.

Archergirl

I always do a group one for my husband and I.
Are you on the correct ESTA site?.They should be $14 each I think

ossie

https://esta.cbp.dhs.gov/esta/ is the right one!

caveat_emptor

Thanks for that. I'm on the right site but still making no sense. Have tried WinXP and 7 with Firefox and Chrome.
Guess I'll have to make a trip to the embassy

Archergirl

Can you try another computer, maybe at the library or something?

littlereddevil

Archergirl wrote: »

I always do a group one for my husband and I.
Are you on the correct ESTA site?.They should be $14 each I think

Yes so do I

caveat_emptor

Borrowed a Windows 10 pc and managed to complete the application.
Expected to be asked to attach photo's but not so.

Archergirl

That's good, no, no photo needed, all sorted then.