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sales tactic or genuine mistake
Comments
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If a motor dealer tells you it is sunny or dark, go outside and check for yourself.
Think of them like you would with someone involved in timeshare, double glazing or a PPI salesmen, they are there to purely line their pocket and your money is what they do it with, so believe nothing, check everything they say, write it down, get it signed and be prepared for small claims courts, so if something doesn't feel right, walk away because it more then likely isn't right ��0 -
Yes, it was a sales tactic. As a retired ex-workshop foreman of a large garage, my pet hates were the sales staff who made extravagant promises or told obvious lies in order to get their commission. It was we spanner-swingers who usually had to honour those promises of course.
If you ever wanted to 'reverse-engineer' the sales patter, follow this procedure: Listen, agree you are interested in the car, ask about the deal. Hear the price, shake your head, laugh and walk slowly away. Then you are the one in the bargaining position, no salesman can resist trying to give you a better deal. Tell him what you are prepared to pay, then see if he will drop the price, give you fuel, tax or whatever.I think this job really needs
a much bigger hammer.
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most likely it WAS sold but then they realised they could sell the car to you for more so decided to cream more money for themselves and sell to you. They'll go the the first buyer and try and sell them the manual.
If I was in their shoes and some buyer negotiationed the price down like that but failed to pick the car up I would do the same if I can make £500 more. That's a weeks wage for a lot of people. Why the heck not give it a go.0 -
Yes, it was a sales tactic. As a retired ex-workshop foreman of a large garage, my pet hates were the sales staff who made extravagant promises or told obvious lies in order to get their commission. It was we spanner-swingers who usually had to honour those promises of course.
Ah yes, the mechanics know best how to sell cars. :rolleyes:
If i'd had a pound for every time i heard "my mechanic says..." over the years only for it to be some nonsense. :rotfl:
If you ever wanted to 'reverse-engineer' the sales patter, follow this procedure: Listen, agree you are interested in the car, ask about the deal. Hear the price, shake your head, laugh and walk slowly away. Then you are the one in the bargaining position, no salesman can resist trying to give you a better deal. Tell him what you are prepared to pay, then see if he will drop the price, give you fuel, tax or whatever.
So you mean "negotiate"?
Personally i'd leave out the bit about shaking my head and laughing and walking away as i wouldnt want to look a bit of a !!!!!, but if you're happy with it...0 -
londonTiger wrote: »most likely it WAS sold but then they realised they could sell the car to you for more so decided to cream more money for themselves and sell to you. They'll go the the first buyer and try and sell them the manual.
If I was in their shoes and some buyer negotiationed the price down like that but failed to pick the car up I would do the same if I can make £500 more. That's a weeks wage for a lot of people. Why the heck not give it a go.
You would find your business didnt last very long with tactics like that.
Probably best sticking to your day job.0 -
You would find your business didnt last very long with tactics like that.
Probably best sticking to your day job.
WHy the heck not? Just say the car developed a serious "fault" that needs mechanical attention and say its off the market and at the garage. But we do have the x5 in manual if interested. Customer would be over the moon with the "honesty" for not selling them a car with a "serious fault".0 -
londonTiger wrote: »WHy the heck not? Just say the car developed a serious "fault" that needs mechanical attention and say its off the market and at the garage. But we do have the x5 in manual if interested. Customer would be over the moon with the "honesty" for not selling them a car with a "serious fault".
Or walk cause you've got a pitch full of lemons.0 -
Motorguy, what is the extent of your motor trade experience?
Please enlighten us with your wisdom!...the mechanics know best how to sell cars. :rolleyes:
- No, it's just that mechanics are not afraid to tell the truth, whilst in my experience, sales staff bend it.I think this job really needs
a much bigger hammer.
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londonTiger wrote: »WHy the heck not? Just say the car developed a serious "fault" that needs mechanical attention and say its off the market and at the garage. But we do have the x5 in manual if interested. Customer would be over the moon with the "honesty" for not selling them a car with a "serious fault".
Because if the buyer didn't want a manual one, you've lost a sale. If they didn't want that spec or colour, you've lost a sale. If they don't like being screwed about, you've lost a sale. If they think you sell dodgy cars, you've lost a sale.
They'll then probably share that experience with your friends, and you've lost more potential sales. It's hard to be taken seriously as a used car salesman without making it even harder for yourself.No, it's just that mechanics are not afraid to tell the truth, whilst in my experience, sales staff bend it.
Bending it is one way to put it. I don't get it though; I bought a reasonably priced car a few weeks ago and to date I've verified multiple completely pointless lies (like how long the last owner had it, what the independently reported fault was, etc) that I was told. None of which would actually have affected the sale, but has certainly put me off buying from there again. What's the point?0 -
Motorguy, what is the extent of your motor trade experience?
Please enlighten us with your wisdom!
Sure.
Almost 30 years working in or around the motor trade.
Initially in a franchised dealers as a new & used cars, then as a trade underwriter for 15 years or so (along with a day job) and either retailing those trade ins or passing them on to other traders. Then for ten years part time motor trading, and motor trading full time for a couple of those years. Now i just do a bit of helping out for some motor trade contacts, either by lending them money to buy cars or giving them a hand out with picking up stock or funding repair work (currently funding getting a Porsche 944 S2 Cabriolet re-hooded, prepped, serviced, valeted and MOT'd for a trade friend as its a bit outside his area of expertise)
- No, it's just that mechanics are not afraid to tell the truth, whilst in my experience, sales staff bend it.
Really? I would say most mechanics are happy to bend the truth to suit themselves. I've never seen one admit they were wrong.
And sales staff bend the truth - or present a different perspective - to get the sale done.
And if you think you dont ever bend the truth, try answering "yes" the next time you're asked "does my bum look big in this?"
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