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Spam text? or genuine?

Apologies if this is in the wrong place, I am a newbie. 6 months ago I had a letter from Barclays stating that they couldn't find any of my paperwork, and to be fair it was 20 years ago, although it didn't stop Halifax paying out after just 4 weeks. I didn't have any account details etc, so I just left it, this morning I received a text message from Barclays, saying that i should receive my "payout" within 10 days. Now normally i would dismiss this as spam, but the message actually had the claim ref number on there, and its the same one that was on the original letter from them in Dec,so i don't know if its real or not, i would be grateful for your thoughts. Patsyann.

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Why don't you simply contact the Bank direct?
    Odd that they've spent you a text, though, I certainly wouldn't respond to it...
  • AnotherJoe
    AnotherJoe Posts: 19,622 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    patsyann3 wrote: »
    Apologies if this is in the wrong place, I am a newbie. 6 months ago I had a letter from Barclays stating that they couldn't find any of my paperwork, and to be fair it was 20 years ago, although it didn't stop Halifax paying out after just 4 weeks. I didn't have any account details etc, so I just left it, this morning I received a text message from Barclays, saying that i should receive my "payout" within 10 days. Now normally i would dismiss this as spam, but the message actually had the claim ref number on there, and its the same one that was on the original letter from them in Dec,so i don't know if its real or not, i would be grateful for your thoughts. Patsyann.

    Seems likely its real if its got your claim number on it and even more so if its just informative and doesnt ask you to call them.
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