Amex records

edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
4 replies 996 views
JS-1001JS-1001 Forumite
4 Posts
edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
Has anyone had any success claiming PPI from Amex?

I had a credit card from 1996 to roughly 2006. I wrote complaining but they have replied stating that they haven't kept records that far back, it therefore looks like I've hit a brick wall.

Has anyone had any luck with them?

JS

Replies

  • dunstonhdunstonh Forumite
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    It is not unexpected that they have little or no record. Most card providers keep around 6-10 years worth of statements on a rolling basis.

    If you have any records, they can use your copies.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • JS-1001JS-1001 Forumite
    4 Posts
    The problem is that I haven't kept any records...
  • [Deleted User][Deleted User] Forumite
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    JS-1001 wrote: »
    The problem is that I haven't kept any records...
    So, as you say, your "complaint" has hit a brick wall.
  • dunstonhdunstonh Forumite
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    JS-1001 wrote: »
    The problem is that I haven't kept any records...

    Game over then.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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