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MSE collective dual fuel
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ashtreesomewhere
Posts: 3 Newbie
in Energy
Has anyone else had problems changing from your existing provider to to the MSE tariff wihich closed at the end of February ? I applied to change my dual fuel tariff towards the end of Feb from Ovo energy to the MSE/British Gas tariff and now 3 months later I am still waiting for the change over. I am stuck in limbo, British Gas said the change over date was 07/03/16, and I pay them a direct debit, but they said there was a problem changing from my previous supplier, who I also have a direct debit payable to because my account is not closed yet. We have smart meters installed and I thought that changing would be easy but instead its a nightmare.:mad::mad:
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