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Hermes?

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Cherryscone
Cherryscone Posts: 1,412 Forumite
Part of the Furniture 1,000 Posts Photogenic Combo Breaker
Any one else have problems with this company in the last week I have had a damaged parcel pushed in the wrong letterbox packing torn (address was correct) awaiting a parcel now from George which was to be delivered today I suppose there still is time .. have had issues in the pass with Hermes who tell you to complain to the company you bought from to get them to complain in other words fobbed off :(
~We are all going to hell and guess who Is driving the bus~
*Norn Iron club Member 294* (Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE Forum Team)

Comments

  • JulieElizabeth
    JulieElizabeth Posts: 1,981 Forumite
    Cherry I do not order from persons or companies who use Hermes

    Same goes for yodel

    Gimme Royal Mail anyday (and that's saying something)
    NO MORE HANDWASH GLITCHES PLEASE :D:D
  • Marktheshark
    Marktheshark Posts: 5,841 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker
    Local shops wont send via them now, too many angry customers wanting to know who nabbed their stuff.
    It was a good idea, but they are just unable to come up with a secure system that stops things getting lost.
    I do Contracts, all day every day.
  • have had issues in the pass with H who tell you to complain to the company you bought from to get them to complain in other words fobbed off :(

    That is so the search/investigation and ultimately the claims process can be started which only your sender can start off.

    If it's anything like us the sender gets some value of re-imburstment : you get towards having a reship or refund and can be a lot more credible if you report within hours/days when it comes to complaining at sender - why wouldn't you do it?
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