PPI Claim Management Issue

footballbantams

Hi All,

The company that handles my Debt Management suggested to me to try for PPI, as i am very busy and didn't think i had anything to lose they pressed on with the claims and i got some money back.

One of the accounts was Barclays and they rejected the authorisation letter from the claims company but did send me a letter saying they thought i did have a claim and would i go online to fill out the forms, anyway the other day i received 2 letters from Barclay, one stating again that the company representing me did not have authorisation to deal with my claim and the second letter was a payment of £2k.

I have now received another letter from the company that was representing me asking for authority to pursue after i have settled, so based upon the fact that i did the claim myself but they did handle another 4 for me and that no signed letter was accepted by Barclays, should it let the claims company know and pay the fees?

Thanks

Paul

[Deleted User]

If you've signed a contract with the Claims Company, it's legally binding and you'll have to pay them regardless.

On what basis did Barclays "refuse" your authorisation letter?

magpiecottage

Who is the debt management company and who is the CMC?

footballbantams

Thanks for the replies, it seems that if anybody acts on you behalf with Barclay's they require 2 forms of I.D for proof.

The debt management is Money Plus and Richardson Mail.

magpiecottage

No obvious connection between the two.

So I think you need to pay up.