Current credit card showing as closed on ClearScore

timefortea

I usually use Noddle and this problem isn't showing up on there, but also just signed up for ClearScore and have noticed that the credit card I've had without problem for 10 years is both showing up in my open accounts, with the correct balance, but also in my closed accounts, with a balance of £1,900. It says that it last updated in 2013. up until that point all of the payments appear as expected, but then in April 2013 it just stops. It looks like it's been frozen in time. Everything on the open and closed versions of the this account are the same, except for the account number. Is this something I should contact the bank about! or just a glitch in ClearScore's system?

fromtheshires

If its showing a different account number, then in theory this must be a different card. Its probably nothing to worry about but speak to the bank and see if they can shed any light on it.
Noddle and Clearscore report different accounts on mine also so don't worry about that bit of the mystery.