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Left BT and feel I've been overcharged
jewelly
Posts: 516 Forumite
Hi.
I've just left BT to save money on my bills. My service stopped on 17th May, but they have charged me for a whole month of broadband @ £13.90 for the period 15/5/16 to 14/6/16. Expensive for 2 days of internet access! Can they do this?
The line rental was charged just for the two days. I would have expected the broadband to be charged the same way.
Any advice please?
I've just left BT to save money on my bills. My service stopped on 17th May, but they have charged me for a whole month of broadband @ £13.90 for the period 15/5/16 to 14/6/16. Expensive for 2 days of internet access! Can they do this?
The line rental was charged just for the two days. I would have expected the broadband to be charged the same way.
Any advice please?
0
Comments
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Ask them for an explanation and take it from their reply0
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When did your BB contract end . My guess is that you where not out of contract .0
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My broadband contract finished 2 weeks before - that is why I was looking around to change supplier.0
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Contract ends you then move to a rolling 30 day contract .
You swapped 2 days into this 30 day contract .
See multiple identical posts .0 -
You have to give 30 days notice so end up paying for a service you're not receiving.0
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