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Sound issues

jenniewb
jenniewb Posts: 12,843 Forumite
Part of the Furniture 10,000 Posts Photogenic Combo Breaker
I did ask a while back about the sound playing up on my computer when I play anything eg the iplayer or Spotify or YouTube...etc; anything which plays sound.


I finding it hard to adequately describe the sound other than a technical glitch type buzz. It doesn't seem to have a pattern and can happen at any point, lasts a second and occurs anything from every 1 to 10 seconds on whatever I am playing. The picture is fine and there doesn't seem to be a hold or fraction of a pause at all, just the frequent 'bzz' noise which covers any sound playing at the time.


It started as soon as I'd updated from Windows 8.1 to Windows 10 and I have no idea how to fix this.


When I last posted about this on MSE I had a few suggestions of things to try but after trying them all and some ones of my own, nothing has changed and this is driving me mad!


So far I've tried re-installing the sound cards, trying to see if I had any malware or viruses (I didn't) and even getting a second opinion on that from a free version of a paid virus protection.


I'm totally out of ideas on what else to try. I have no idea what if anything I can do to fix this. Does anyone have any new suggestions I could try to fix this?

Comments

  • baza52
    baza52 Posts: 3,029 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    sounds like a driver issue.
    Are you sure that your soundcard or motherboards drivers are win 10 compliant?
    Its possible your computer is running a generic driver rather than a dedicated one.

    If all else fails buy a cheap USB sound card that is supported by windows 10

    edit, If you check device manager is your sound card listed correctly?
  • jenniewb
    jenniewb Posts: 12,843 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Yup, sound card is listed fine and I even tried manually re-installing it after the Windows 10 upgrade. I only got the computer in 2013 so I'm assuming it's compatible with Windows 10 but will ask the company I got the PC from to see if they can tell me. I can't see anything that stands out when I look at all the drivers as everything looks fine.
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I had a problem with feedback on an unused audio input with my old soundcard.

    Check the audio mixer -- show all channels and turn each one down to zero except the one you need to hear audio from the PC.
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