We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Bill Shock - ScottishPower
Comments
-
If this has been an open complaint for more than [STRIKE]28 [/STRIKE]days you are entitled to take it to [STRIKE]Ofgem [/STRIKE]and I would seriously recommend telling SSE you will do so if they do not resolve this to your satisfaction. They have targets to meet and Ofgem complaints are a black mark against them..
If the complaint has been open for 8 weeks or the supplier has issued a deadlock letter then you can take your complaint to the Energy Ombudsman. Ofgem do not deal with individual customer complaints.
https://www.ombudsman-services.org/energy.html0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.6K Banking & Borrowing
- 254.8K Reduce Debt & Boost Income
- 456.1K Spending & Discounts
- 248.2K Work, Benefits & Business
- 605.7K Mortgages, Homes & Bills
- 179K Life & Family
- 263.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards