Bizarre Problem with Post Office credit card

Smodlet

But they amended mine, for all in my case the mistake was theirs. Call 'em again, maybe? Ask to speak to a manager?

Onawingandaprayer

Smodlet wrote: »

But they amended mine, for all in my case the mistake was theirs. Call 'em again, maybe? Ask to speak to a manager?

Tried that on last call. She said I had to write. To London. Guess it may be down to getting through to someone helpful. Will wait a day or so, for postal response, if there is one.

The ironic thing is I'm now being besieged by letters and emails on the lines of 'Welcome to your new credit card!'

planteria

in the past i have found there service to be desperately poor.
and their limits tight, so tend not to bother with their offers.

Smodlet

Yes, Onawing, I shudder at the amount of trees needlessly murdered to tell me the same thing over and over, which I can view online. Just today had another leaflet/small book with their updated Ts and Cs. Haven't found the bit I dreamt about yet, it's just the altered bits.

Good luck with 'em.

Onawingandaprayer

Smodlet wrote: »

Yes, Onawing, I shudder at the amount of trees needlessly murdered to tell me the same thing over and over, which I can view online. Just today had another leaflet/small book with their updated Ts and Cs. Haven't found the bit I dreamt about yet, it's just the altered bits.

Good luck with 'em.

Snap! Got the same booklet and looked on your behalf! Found nothing of interest to you unf...

Onawingandaprayer

Well, shiver me timbers. A charming lady from Customer Services has just called me and sorted it all out..

Thanks everyone who offered helpful advice.