Section 75 and Amex

ten66bill

Hi, hope I'm not repeating myself but I can't find my post yesterday on this. In his article on the subject of section 75 claims Martin says
"To make a claim, you need to contact your credit card company (you can still claim on an account that's closed) not Visa, Mastercard, or Amex. So if you've got a HSBC Mastercard, you claim from HSBC, not Mastercard"
I can understand that as far as Visa or Mastercard are concerned, but what about Amex? Normally the card just says "American Express" and no bank identity otherwise is revealed, so if they are not the credit card company who is?
Any helpful comment would be greatly appreciated.
Regards
Pete Rogers

gingercordial

There are some credit cards which are Amex network but issued by another company like MBNA, like this one. In that case you'd contact MBNA.

https://www.mbna.co.uk/compare-credit-cards/low-rate-credit-cards/everyday-plus/

However I just have a "plain" Amex issued by Amex themselves, in which case I'd contact them directly.

chattychappy

It's here https://forums.moneysavingexpert.com/discussion/5463464