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Apple Watch

wardlc
wardlc Posts: 35 Forumite
in Credit cards
We bought are daughter an Apple Watch for her birthday end of April . She dropped it only 2 ft and the screen smashed . Took it into apple today and explained what had happened and they said it would be £170 to fix . Very upset but if I had known that they could break so easily I would have never bought it . Do you think I could try and claim on a section 75 ,
«13

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No. They gave you the watch as paid for.
  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I doubt you could use s.75 to claim for user damage of an item.

    How about your contents insurance, do you have accidental damage cover on that?
    :heartpuls Mrs Marleyboy :heartpuls

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    :) Proud Parents to an Aut-some son :)
  • wardlc
    wardlc Posts: 35 Forumite
    Thought it be a bit stronger than that being a sports watch ,in the store when we bought it they said it was pretty strong ,wish they would of said they were easily broken would of stayed well clear ,
  • Bogof_Babe
    Bogof_Babe Posts: 10,803 Forumite
    If you get another one, put a screen protector on it.
    :D I haven't bogged off yet, and I ain't no babe :D

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Deleted_User wrote: »
    No. They gave you the watch as paid for.
    Well, theoretically it is possible under the CRA and 'not fit for purpose'.
    My point is that s75 isn't just about 'getting' what you pay for.
    Bogof_Babe wrote: »
    If you get another one, put a screen protector on it.
    Screen protector protects from scratches only.
  • wardlc
    wardlc Posts: 35 Forumite
    So do you think I should leave it?
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 May 2016 at 9:51PM
    Well, if you think that you can successfully sue Apple under CRA, then you can claim under s75 from your CC company instead and sue it if it rejects the claim: Consumer Rights
    Personally, I don't think you have a case.

    The only extra right that s75 gives you is to claim from the CC company instead of Apple: Section 75 refunds
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Ninth Anniversary 1,000 Posts Name Dropper
    Maybe you should sue your daughter for dropping it :idea:
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Is the product ment to be dropped...
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • SLZ
    SLZ Posts: 233 Forumite
    grumbler wrote: »
    Screen protector protects from scratches only.
    That's how they used to be but now they protect against physical damage to the screen. Source: I have screen protectors.
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