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How to appeal when you had a ticket

Hi all,
A friend of mine parked at stockport peel centre and bought a ticket which asked for her registration which she entered. However the ticket only showed one digit of the registration so they have sent her a parking fine for failing to display a ticket with her registration mark. The company is Excel parking services Ltd. Can anyone advise us on what to send to them to appeal? Obviously she will send proof of the ticket with it.

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Read the Newbies thread at the top of this section , it's all in there
    Ex forum ambassador

    Long term forum member
  • dawn403
    dawn403 Posts: 49 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    I did but the appeal examples didn't really fit.
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    dawn403 wrote: »
    I did but the appeal examples didn't really fit.

    Don't make the mistake of thinking that what actually happened matters one-whit to a PPC. If you base a challenge on fact, it will fail.

    The Newbies Sticky details the stuff that works. :)
  • Coupon-mad
    Coupon-mad Posts: 155,685 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 May 2016 at 6:10PM
    dawn403 wrote: »
    I did but the appeal examples didn't really fit.
    It's not an 'example' it is a template which fits ALL cases, to stop people writing about what happened and who was driving.

    In the case of an IPC firm you have NO appeal worth trying (this is Excel at the Peel Centre and they are nasty - I would boycott that place). But we would still tell you NOT to say who was driving in any challenge, then I would say do not try the IAS stage because you will think you have 'lost' when you inevitably lose at the 'kangaroo court'.

    This is all already covered & each stage is discussed in the sticky thread.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Why bother to appeal? Just send them a letter telling them of their equipment failure.

    If they want to take it further, let them, it will cost them money. If companies behave irresponsibly, and fail to apply common sense they should be made to pay.
    You never know how far you can go until you go too far.
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I tend to agree with TD here, if it were me I would love to see them in court and let them explain how their defective ticket makes you liable!

    What were you supposed to do pay again and see if the machine worked the second time, or the third?
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