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Who to chase for a TV fault?

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Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I know Currys gets a bad rap in terms of customer service but they've really been exemplary here.
    If they had been "exemplary" then Currys would have dealt with the refund themselves rather than this back an forth with the manufacturer.
  • MaximumFish
    MaximumFish Posts: 84 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    I suppose so, but I got the outcome I wanted in the end, and the phone reps were nothing but friendly so I'm happy.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Don't count your chickens until you have the refund in your account. ;)
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