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Solar PV company gone bust
Happygreen
Posts: 2,949 Forumite
in Energy
We had our panels fitted in 2011. I tried to contact the company as there was a problem with the reading and inspection is due anyway soon. Do I now have to write off the 25 year warranty and the inspections? Who do I contact if anything is wrong?
First they ignore you, then they ridicule you, then they fight you, and then you win - Gandhi
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Comments
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You might be better off posting this in the Green and Ethical section of MSE.
However I suspect you will one of many who will have this experience.
Like solar thermal the Solar PV 'industry' has many cowboys who were out for a quick buck. Now, thankfully, the stupid subsidies have been reduced these people will simply move on to pastures new; they won't stay around to honour a Guarantee.0 -
Happygreen wrote: »We had our panels fitted in 2011. I tried to contact the company as there was a problem with the reading and inspection is due anyway soon. Do I now have to write off the 25 year warranty and the inspections? Who do I contact if anything is wrong?
Check all your paperwork to see if the Warranty is insurance backed. If this is the case, then contact the insurer for advice.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Check all your paperwork to see if the Warranty is insurance backed. If this is the case, then contact the insurer for advice.
Thanks for your helpful reply. I emailed the panel company's warranty insurers and they will send me a claim form.First they ignore you, then they ridicule you, then they fight you, and then you win - Gandhi0
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