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Buyer claiming boiler broken on day we left!
Comments
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You have to admit, that probably wasn't the best of planning anyway, was it? Unless, of course, you expected your boiler to never need any servicing or maintenance for the life of the kitchen...?
I didn't expect it to pack in as soon as the kitchen was finished - it was only about 5 years old and I had never had any issues with it at all!
There was space to service it as there was a tiled hatch that was fitted... but we had to rip the whole thing off the wall and the new one was bigger so the cupboards couldn't be reused.0 -
This is a poor analogy. The toaster is brand new, the house (and its boiler) in this thread are (many?) years old. Brand-new houses do come with a warranty.
The analogy would be buying a toaster after you've had your own toaster expert give you their opinion on its condition and value, and had your lawyer negotiate the contract for the purchase of the toaster.
The reasoning behind the statutory consumer protection in other transactions is because none of that happens.0 -
Come off it! When a boiler is on its way out, people know it is. So I stand by what I say, that if a boiler packs up within a week or two of you moving in to a property; the seller more than likely knew it was faulty.
Same goes for many other things in a house. Yeah sure, there are some things you could not predict, but some things people KNOW are faulty, and they sell the house knowing that. I have seen it happen many times, there are many examples and cases on here (and similar forums,) and also the 3 cases I highlighted (in post 11,) were examples too.
Dan-Dan. Sorry, I misunderstood what you had said. My bad.
Nope. My boiler went from working to not working in an instant. And that has been the way with any number of white good failures I have experienced.You can pick your friends and you can pick your nose but you can't pick your friend's nose.0 -
This is a very similar story to ours, except that we were the buyer (in England). The sellers had switched it off when they left, but apparently it was working fine before that. We couldn't figure out how to get it back on so the EA phoned them for instructions. But it still didn't work. We had to call out a guy to fix it, which cost a couple of hundred quid.
It never occurred to us to ask the seller to pay. The house purchase didn't include any guarantee for the boiler. We were well pleased with the house. They'd left it in good, clean condition, plus they'd left us their fridge/freezer and cooker as extras (not included in purchase price). We thought that if the boiler breaking down was the only unexpected problem, then we'd got off lightly.
A few months later, we were renovating the bathroom and ended up buying a new boiler rather than fixing up (again) the existing one. Our bills are now considerably lower, so that was a good move. We had expected to replace the old boiler at some stage anyway as part of improving the house.0 -
I'm amazed someone would switch a boiler off at the wall for this reason and think it was risky. How can you know that it was working when they tried to turn it back on as I'd imagine that there's more likely to be a problem then than at any other time. Why didn't you switch it back on before leaving?
Yes in England there's no guarantees when you buy a property but if they feel it's worth taking a chance with small claims court you might find they sue you for all the costs they incurred including staying elsewhere until the boiler was repaired. Who knows if they'd do it or whether they'd win, but if you've mad them mad enough by marring the move - in experience for them they might take a punt.
I hope others don't switch their boilers off at the wall on moving - day after reading this.Don't listen to me, I'm no expert!0 -
Fortunately we had a week of overlap between moving out of the house we were renting and moving in to the one we bought. But you're right, the "new" house was too cold for us to live in at that time, and we had to wait several days for the guy to come and fix it.0
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Huh. We switched ours off at the wall when we moved out. Surely it can't be that big a deal to switch an appliance off!?
That said:
- we knew our buyers weren't moving in immediately
- the boiler was under warranty.0 -
I would agree that if a boiler really can't cope with being switched off and on again then it is only tenuously in "working" order.0
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