PPI Cheque Received For Late Father

welshgasman

antrobus wrote: »

Of course not. You have no business asking a bank for information regarding someone else's account.

So when I have correctly paid the RBL and they tell me they do not have the funds, I have no way to prove that they have received the funds?

They found the funds after I asked them to look a little harder.

I had the same problem with PC World only a short while ago.

Mojisola

welshgasman wrote: »

So when I have correctly paid the RBL and they tell me they do not have the funds, I have no way to prove that they have received the funds?

They found the funds after I asked them to look a little harder.

The problem was with RBL, not the bank.

If RBL had asked the bank, they could have got that information about their own account.

welshgasman

Mojisola wrote: »

My OH is a treasurer for a small charity. He would be very annoyed if the bank had given out information about the charity account to someone who turned up in a branch and asked!

So he could just tell someone he had not received the funds, leave it at that, and then ask that they to pay him again?

Mojisola

welshgasman wrote: »

So he could just tell someone he had not received the funds, leave it at that, and then ask that they to pay him again?

He could - but, if they had already paid, they wouldn't pay again.

He would look very silly if he took legal measures to get money off them that was already in the charity account so he would check his own paperwork and ask at the bank and find it.

antrobus

welshgasman wrote: »

So when I have correctly paid the RBL and they tell me they do not have the funds, I have no way to prove that they have received the funds?....

Correct.

welshgasman wrote: »

...They found the funds after I asked them to look a little harder...

There you go. You should have done that to begin with rather than wasting your time talking to the bank.

welshgasman

antrobus wrote: »

There you go. You should have done that to begin with rather than wasting your time talking to the bank.

I had several times. I gave them the date is was paid and the reference. That is why I went to the bank, as the RBL were adamant that they had not received it.

Just had the same issue with a supplier to one of our clients.

antrobus

welshgasman wrote: »

I had several times. I gave them the date is was paid and the reference. That is why I went to the bank, as the RBL were adamant that they had not received it.

Just had the same issue with a supplier to one of our clients.

Yes. That's what you have to do.

Do you really think you are the only person on the planet that has had a dispute over payment? This sort of thing is always happening. And it's got nothing to with the banks concerned.