Credit rating plummeted for no apparent reason

boove

I had an excellent credit rating for years, I pay off credit card in full all the time, have another credit card unused. I never missed a mortgage payment.
I have been looking for a house and months ago I easily got a mortgage agreement in principle from a building society. I haven't sold my flat, the agreement expired a couple of months ago, but I was advised not to reapply as it was bad for credit score. I didn't reapply, but was told by them not to worry, it would be OK when it came to getting a mortgage. I made the final payment of mortgage on current home 6 weeks ago.
I have free subscription to Noddle provided by talktalk as I was a customer at time it was hacked. I saw a couple of weeks ago my credit had plummeted to very poor. I checked information, but nothing had changed other than I longer had a mortgage. I have no bad financial associations, never been in debt, and haven't made any credit card or loan applications recently.
Halifax (unused credit card) have just written to me saying they were closing this account.
I contacted Noddle, who said that credit score calculation was complicated and couldn't be attributed to any one thing. But my situation is so straightforward, I can't see how it could have got so bad.
I am worried because I will be applying for a mortgage soon, and really need to get this sorted. I just can't understand what happened.

Does anyone have any idea what happened? And how to make right? Thanks

[Deleted User]

Quite possibly nothing has happened. If all the data on your file remains correct, then it's just the credit score doing its thing. The score means nothing and will fluctuate without good reason.

Whatever you do, don't take any actions purely to try to influence your credit score. No one sees it but you and does not reflect how lenders view your file.

DCFC79

Its just a figure of how your file looks from the agencies POV.

boo_star

DCFC79 wrote: »

Its just a figure of how your file looks from the agencies POV.

And is largely meaningless as they're not lenders.

MEM62

Your score went down because you changed the colour of your socks :-)

Noodle cannot explain the calculation because it is meaningless and therefore it is much easier to try and convince that it is too comlicated for you to understand.

You don't need to get anything sorted - there is nothing to sort. Pay less attention to TV advertising, run your finances responsibly and you will be absolutely fine.

Superscrooge

You may already have done this, but on your Noddle account have you clicked on 'Financial Account information' and then clicked on the '+' symbol after each lender to fully open each account and check you have a row of green dots against each month? just in case there is a missed payment or some other marker showing that you weren't aware of?

If everything is showing as in order I wouldn't worry about your score. Noddle have always given me 4/5 But one month they dropped me to 3/5 and then put me back up to 4/5 the following month. It's a complete mystery why they did this as nothing had changed in my credit history and Clearscore actually put my score up the same month!
I sometimes think scores are adjusted just to keep you signing in each month and to encourage you to sign up to 'Noddle Improve' etc.

solentsusie

Superscrooge wrote: »

I sometimes think scores are adjusted just to keep you signing in each month and to encourage you to sign up to 'Noddle Improve' etc.

You just have to sneeze in the wrong direction and your score will fluctuate. It means nothing. CRA's would go out of business if they didn't pretend to have something to sell to people.

robin58

MEM62 wrote: »

Your score went down because you changed the colour of your socks :-)

Noodle cannot explain the calculation because it is meaningless and therefore it is much easier to try and convince that it is too co0mlicated for you to understand.

You don't need to get anything sorted - there is nothing to sort. Pay less attention to TV advertising, run your finances responsibly and you will be absolutely fine.

The BEST answer to 'scare tactics' by credit score companies i have seen written on here.

As MEM62 says it's more to do with how you run your daily financial affairs than any score.

All the companies are doing is using your own information to sweat more money out of you for a pointless service.